Live dogfooding, flow mapping, flow sharing, and user journeys can be misread, leading to defensive exchanges when what you intend is to share what actually happened to you as a data point and a glimpse of perspective. Some signaling is needed. I’ve taken to using hashtags in chats, comments, and post taxonomy to convey some context. Here are ones I’ve tried. I often prefix these with ‘user-‘, but lately I’ve been letting them stand without.
And as seen on Calypso’s /help/contact/ screen: