Avoid anxiety by being precise

The sharing box in the editor has a little info button that pops up a reassuring message. This message is nicely crafted to head off anxiety flow. Publicize flow can be an anxious thing. I’m about to send a message out to 6 places, and I want to get it right. This message provides precision and context at a moment when I really need it.

Chapter 4 of Design for Real Life is titled “Communicate context and intent” and makes these points:

  • Be intentional
  • Be transparent
  • Be precise
  • When it matters most

This is a fine example of being precise in a moment where it matters.

Screen Shot 2016-04-21 at 9.35.18 AM.png

The info bubble for “Customize this message” offers precision in a moment that matters.

That’s great, but there is a little hitch in sharing flow that causes publication anxiety. The Reconnect links below open in a #new-tab-window. After reconnecting those services, the editor session does not update to show that the services are now connected, leaving in doubt whether your current session will share to the reconnected services. I reloaded the page to confirm the services are connected.

Screen Shot 2016-04-21 at 9.34.23 AM.png

After reconnecting, the reconnect notices in the editor session don’t go away.


#anxiety-flow, #be-precise, #chrome, #desktop, #editor, #macos, #publicize