Seeking help through 2fa and ad blockers

While seeking how to contact support from a Calypso session, I ran into 2fa.

Screen Shot 2016-04-12 at 10.22.30 PM.png

AFAICT, the only way to /help is  through /me, which has an additional later of authenticaton. If I’m looking for help, 2fa probably won’t be welcome.

Once through 2FA, I clicked the Contact Us button and saw this.

Screen Shot 2016-04-12 at 10.20.41 PM.png

This page never loads

I stared at this for awhile, wondering what was going on. I finally brought up a console to see what could be seen.

Screen Shot 2016-04-12 at 10.25.50 PM

olark is blocked. I use Ghostery and block pretty much everything, everywhere.

Screen Shot 2016-04-13 at 11.51.57 AM.png

I can’t remember if olark was blocked by default or if I manually blocked it . I might have blocked it manually because the live chat ui in wp-admin bugs me.

Allowing olark allows /help/contact/.

Screen Shot 2016-04-13 at 12.00.45 PM.png

#2fa, #ad-blockers, #ads, #chrome, #extension-conflict, #help, #journey, #macos, #support, #trackers