While seeking how to contact support from a Calypso session, I ran into 2fa.
AFAICT, the only way to /help is through /me, which has an additional later of authenticaton. If I’m looking for help, 2fa probably won’t be welcome.
Once through 2FA, I clicked the Contact Us button and saw this.
I stared at this for awhile, wondering what was going on. I finally brought up a console to see what could be seen.
olark is blocked. I use Ghostery and block pretty much everything, everywhere.
I can’t remember if olark was blocked by default or if I manually blocked it . I might have blocked it manually because the live chat ui in wp-admin bugs me.
Allowing olark allows /help/contact/.